Gift cards do not have an expiration date, however, one year after the date of purchase, they will be honoured for their monetary value. If you purchased a boarding pass for a treatment or package, the issue date written on your card refers to the year during which the merchant cannot charge a supplement in the event of a fare increase. In good faith, we are extending the base year by the number of weeks the spa will be closed. Note that you can use the value of the gift card to pay any invoice to Bota-Bota.
If you have purchased a package and what is included in it is not available at the moment, you can use the value of your gift card to settle any invoice at Bota Bota.
You can purchase gift cards at our boutique, which will be open from 10 a.m. to 8:30 p.m., but also by phone or on our website.
Canada Post has long delivery times, which can affect the receipt of your gift card by post. Please do not hesitate to contact us so that we can send you a copy by email.
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